At the core of Service Delivery is the establishment of a Delivery Unit – a small group of dedicated individuals exclusively focused on achieving impact and outcome. The delivery unit constantly challenges performance and asks difficult questions taking any excuse off the table.
Nearly all County Governments have set up ambitious reform goals and strategic plans to achieve these goals. Frequently, however these plans fall by the wayside and these reform goals remain unmet, for a various reasons; political pressure can cause priorities and resources to shift, success can be difficult to measure and stakeholder motivations are not always transparent. The challenges for County Governments is to find ways
to define and execute these tight priorities and objectives so that they have the greatest possible impact.
The functions of the Service Delivery Units include;
• Focusing political pressure for results through progress – chasing on behalf of the Governor.
• Providing a simple and direct monitoring mechanism for Key County Government priorities
• Signaling Key Government Delivery priorities within and outside of the public sector
• Providing a clear signal that the Governor is holding Ministers/Chief Executives and Senior Staff to account for Delivery the Governors Key priorities, and
• Supporting innovation, coordination by various departments and providing a forum for problem
solving when needed
Rimarks Consultants helps County Governments and their staff in the design, implementation and support of devolution reform processes including:
Rimarks provides policy and legal advisory services, training and capacity building services on fiscal and administrative decentralization.
Rimarks helps build the capacity of County Governments for improved local governance through Improved
institutions for local level public expenditures management (PEM) including:
Rimarks helps County Governments and the National and International Partners manage and evaluate specific
investments in:
Rimarks provides comprehensive project administration services to County Governments, International Aid
Agencies and Financial Institutions covering all aspects of the Investment Project Cycle, including:
Rimarks provides training and advice for the Public Sector at International, National and County level. Our approach relies heavily on building support, keeping stakeholders informed and being responsive to community needs. Our training services covers the full training cycle; training needs assessment, curriculum development, “train the trainer” programs delivery of courses, on-the job training, guidance and counselling, organization of seminars, study tours and evaluation.